updated as of 25 May 2022
On the ocean
We are doing our utmost to meet customers’ needs related to space, loading schedule and transit time. However, in some cases, there may be potential disruptions to our service offering and we kindly ask for your understanding under the current circumstances.
In ports and terminals
The rapid spread of Omicron is disrupting the supply chains, particularly in China.
Shanghai-Shanghai has been under lockdown for more than eight weeks. Originally a two-stage lockdown had been planned, though as the number of confirmed cases continued to increase, the lockdown was extended. The COVID situation is now improving through Shanghai government's strict quarantine measures. The number of daily infections has fallen below 1,000. Under the city's three-phase opening-up plan, precautionary areas has opened in an orderly manner with limited movement and effective control. From May 22 to the end of the month, the locked-down and controlled areas will be further reduced and eventually eliminated to accelerate the shift to normality from June. Shanghai aims to allow life and business to return to normal within the end of June. In the meantime, it is expected that the strict quarantine measures will continuously affect the supply chains for the time being. The manufacturers face various challenges such as parts supply disruptions and labor shortage. The cargo delivery from and to Shanghai Haitong International Automotive Terminal and our operation in the Shanghai port are expected to be heavily disrupted for now. We will keep monitoring how it develops and take necessary measures.
At our processing centres
Southeast Asia: All our facilities in Thailand and Singapore are open and service levels are adjusted to current activity level. We are taking all possible measures to provide a safe and compliant environment for employees and visitors.
Operations: All our facilities in Southeast Asia are open and service levels are adjusted to manage required volumes and orders. We are taking all possible measures to provide a safe and compliant environment for employees and visitors.
Our facility in South China Guangzhou Port is open and running as normal. We are taking all possible measures to provide a safe and compliant environment for employees and visitors.
As OEMs continue to operate with varied manufacturing schedules, we are committed to supporting our customers as they face new and potentially unforeseen challenges to maintain a healthy supply chain. We welcome the opportunity to discuss your needs further.
All our inland transport services are operational and we are taking bookings and orders as normal, except for the cross-border transportation from China to Mongolia and the transportation from and to Shanghai. The cross-border transportation from China to Mongolia is temporarily disrupted as the border is closed due to COVID impact - we are following the status closely and will advise customers as soon as the border is reopened. The transportation to and from Shanghai continuous to be disrupted due to the driver shortages related to the COVID restrictions.