updated as of 05 October 2022
On the ocean
We are doing our utmost to meet customers’ needs related to space, loading schedule and transit time. However, in some cases, there may be potential disruptions to our service offering and we kindly ask for your understanding under the current circumstances.
In ports and terminals
The rapid spread of Omicron is disrupting the supply chains, particularly in China.
Shanghai- The corona situation in Shanghai is being managed stably, and there has been slightly congestion due to the recent increase in export cargo volume and an increase in the number of ports of call. In addition, due to typhoons that occurred in early and mid-September, congestion of vessels is getting worse. The city is still maintaining strict quarantine control measures throughout the city to prevent the re-spread of the novel coronavirus infection (COVID-19). The combination of stringent coronavirus regulations and growing cargo volumes handled will continue to create challenges for the supplier chain for the time being. We will continue to monitor the situation and take necessary action.
At our processing centres
Southeast Asia: All our facilities in Thailand and Singapore are open and service levels are adjusted to current activity level. We are taking all possible measures to provide a safe and compliant environment for employees and visitors.
Operations: All our facilities in Southeast Asia are open and service levels are adjusted to manage required volumes and orders. We are taking all possible measures to provide a safe and compliant environment for employees and visitors.
Our facility in South China Guangzhou Port is open and running as normal. We are taking all possible measures to provide a safe and compliant environment for employees and visitors.
As OEMs continue to operate with varied manufacturing schedules, we are committed to supporting our customers as they face new and potentially unforeseen challenges to maintain a healthy supply chain. We welcome the opportunity to discuss your needs further.
All our inland transport services are operational and we are taking bookings as normal, except for the transport services in Myanmar and the cross-border transportation from China to Mongolia. The transport services in Myanmar is limited, with no bookings accepted after July 29. The cross-border transportation from China to Mongolia is temporarily re-opened but shipments are passing the border slowly based on applications and approvals.